Effective as of 1 January 2023
Please read this Privacy Policy carefully before using Fasting.
This Privacy Policy is aimed to inform you (“You”) as a user of the Fasting, and Fasting application distributed via application store(s) (the “App”), collectively referred to as the “Service”, about collection, usage, sharing of Your information.
if via the App - by WHALEPLUS PTE. LTD. , a company having its registered address at 71 UBI ROAD 1 #08-34 OXLEY BIZHUB SINGAPORE (408732), -
collectively, “we”, “us”, “our”.
You are also hereby informed on the options available to You in terms of usage and disclosure and Your information by us. This Privacy Policy is incorporated into, and is subject to, the Service Terms of Use.
By choosing to use our Service You: (I) agree/acknowledge the collection and use of information in relation to this Privacy Policy, (II) warrant and guarantee that You are over 16 years of age (or are a parent or guardian with such authority to agree to this Privacy Policy for the benefit of an individual under 16 years of age). Please do not use the Service or access the services provided by it if You do not agree to this Privacy Policy.
We may collect information that can identify You and other information that does not directly identify You, as listed below.
I. Information You provide
If you create a Fasting account, you may provide personal registration information such as your mobile phone number. Sex, age, height, weight, target weight, goals for losing, maintaining or gaining weight, daily diet, preferences for daily calorie intake, menstrual data, body measurements, hydration, dietary period, other information about Your health, lifestyle and activities (collectively“Personal Data”）etc. We may collect and store the aforementioned information when You provide it to us in order to use the Service or in some other manner.
Note: Information about a third party
When You provide us with information about a third party, You must have the consent of that third party before providing us with that information. By providing us with information regarding a third party You warrant that You have their permission to provide that information to us.
In order to better provide You with service, we may add or adjust some special service functions from time to time, and if You choose to use a special service function, You may initiatively provide us with the personal information required to use the service function.
II. Information collected automatically
Device information: may include information specific to your mobile device (such as operating system version, hardware model, mobile network information); Your Apple advertising identifier (IDFA) and/or Android advertising ID (AAID) are used to identify your device and support advertising campaigns on our services. These values will not be permanently bound to your device, and depending on your operating system, you can reset them through your device settings.
Usage information: Information about the use of the application, such as frequency of use, participation in specific features, which parts of the application users access, and common usage patterns.
Location: IP address, time zone, country (state).
If You purchase the access to or otherwise use the Service through the Website, we may additionally initiate collection of the following data:
Transaction data: when You make payments through the Website, You need to provide financial account data, such as Your credit card number, residence address, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used, payment transaction identification number.
Cookies. We may use cookies in a range of ways to improve the Your experience on the Website, including understanding how You use the Website and approving Your Website usage experience.
By creating a profile in the App, you explicitly consent that:
I. WE MAY STORE AND PROCESS YOUR PERSONAL DATA YOU PROVIDE THROUGH THE USAGE OF THE APP AND THROUGH THE ACCOUNT CREATION PROCESS SOLELY FOR THE PURPOSE OF PROVIDING SERVICES TO YOU, TO IMPROVE OUR SERVICE FEATURES AND OTHER PURPOSES INDICATED IN WHAT DO WE COLLECT THIS INFORMATION FOR. SUCH SERVICES MAY INCLUDE SENDING YOU INFORMATION AND REMINDERS THROUGH THE APP OR TO THE EMAIL ADDRESS YOU PROVIDED TO US.
II. PERSONAL DATA YOU PROVIDE TO US THROUGH THE ACCOUNT CREATION PROCESS INCLUDES PERSONAL DATA YOU ENTER INTO THE APP, SUCH AS YOUR ACCOUNT DATA (E.G. YOUR NAME AND EMAIL ADDRESS), AND YOUR HEALTH DATA (E.G. BODY MEASUREMENTS, EATING PATTERNS, PHYSICAL ACTIVITY AND OTHERS). DEPENDING ON THE DATA YOU PROVIDE, IT MAY ALSO CONTAIN INFORMATION ABOUT YOUR GENERAL HEALTH (E.G. WEIGHT, BODY MEASUREMENTS, AND OTHERS).
III. WE WILL NOT TRANSMIT ANY OF YOUR PERSONAL DATA TO THIRD PARTIES UNLESS OTHERWISE IS PROVIDED BY THIS PRIVACY POLICY.
PLEASE NOTE THAT WE WILL NEVER SHARE YOUR EXACT AGE OR ANY DATA RELATED TO YOUR HEALTH WITH ANY THIRD PARTIES.
·enhancing Your user experience on our Service by operating, maintaining, and providing You with all of the content and features of the Service (“maintaining Service functionality purposes”);
·managing Your account and providing You with customer support. We may use Your Personal Information to respond to Your requests for technical support, Service information or to any other communication You initiate (“customer support purposes”);
·performing research and analysis about Your use of, or interest in, our products, services or content, or products, services or content offered by others (“analytics purposes”);
·communicating with You via push notifications, reminders about the Service, Service updates and relevant to Service information. You can opt out of receiving push notifications by changing the settings on Your device or in Your browser;
·detecting and resolving any fraud or other illegal or undesirable user behavior;
·taking legally required actions, defence from legal claims.
As regards emails, during in-app registration/onboarding process we may ask you to login into the app based on the email in order to create an account/save your progress. In this regard, we will process your email data because we need to perform a contract with you.
In addition to above, we may also use your email address to verify whether such email is correct; let you know about important updates to our terms and policies; communicate with you about our Service or similar products that might be of interest for you; ask for your feedback. Should you opt-in (or we are allowed based on your country laws), we may also send you other marketing communications, such as product updates, offers, discounts, and provide news and information that we think will be of interest to you. All email communications are performed based on our legitimate interest.
Please note that when we process your email data on the bases of legitimate interests for direct marketing purposes, you have an unrestricted right to object to the processing; this also applies to matching and attribution. Should you wish to exercise your right to object, please email us via any of the contact options available below.
With respect to Your purchase of the access to the Service through the Website, Your information may be collected to process Your payments as described in detail below.
We provide paid Content (as defined in the Terms of Use) within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, You will be able to make a payment for the Content and we will be notified that the payment has been made and either completed or not completed.
We will not store or collect Your payment card details ourselves. This information will be provided directly to our third-party payment processors, referred to in the next section. Our payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Payment processors who follow PCI-DSS requirements are committed to ensuring the secure handling of payment information.
We may share Your information with third parties that perform certain services on our behalf, such as our authorized service providers or analytics providers. In general, the third-party providers engaged by us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us, e.g. facilitating our Service and analyzing how our Service is used.
You can learn more about main service providers with whom we may share Your information as described above hereunder, along with links to such service providers privacy policies, which we recommend You to read (depending on whether you access the Service via Website or directly via the App):
I. Service Providers as to the Website
1. Amazon Web Services - a hosting and backend service provided by Amazon, for Service-related data hosting and enabling our Service to operate and be distributed to its users.
2. Aliyun Services
We use Aliyun Services as an analytics tool allowing us to know how you interact with our Service, measure and analyse Service features effectiveness. Upon analysis of such interaction data we are able to improve the Product, make it more efficient and useful.
3. Google Analytics/Google Optimize
In order to keep the content of the Web-site up-to-date, user-oriented and complete, we use Google Analytics and Google Optimize, web-analytics tools which enable us to optimize our services, including advertising, to Your needs. We transfer certain data, related to You, to mentioned services, however such data is anonymized, i.e. Google Analytics/Google Optimize shall not be able to identify You based on the data they are going to have access to.
You can learn more about the Google Analytics Privacy Policy here: https://policies.google.com/privacy.
4. Advertising services providers
We engage certain third-party service providers in order to help us spread the word about the Service and help the Service reach its potential users through reports and insights on how to optimize our promotional campaigns. For these providers, we recommend that You read their privacy policies so You can understand the manner in which Your Personal Information will be handled by these providers:
Snapchat (https://www.snap.com/en-US/privacy/privacy-center);
Pinterest (https://policy.pinterest.com/en/privacy-policy);
Twitter (https://twitter.com/en/privacy);
Google AdWords (https://policies.google.com/privacy);
TikTok (https://www.tiktok.com/legal/privacy-policy?lang=en)
5. Payment services providers
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for Your purchase-related transactions. For these providers, we recommend that You read their privacy policies so You can understand the manner in which Your Personal Information will be handled by these providers:
·Google-pay (https://www.cafcu.org/services/online-and-mobile-services/mobile-payments/google-pay
).
1. Amazon Web Services - a hosting and backend service provided by Amazon, for Service-related data hosting and enabling our Service to operate and be distributed to its users.
2.Aliyun Services
We use Aliyun Services as an analytics tool allowing us to know how you interact with our Service, measure and analyse Service features effectiveness. Upon analysis of such interaction data we are able to improve the Product, make it more efficient and useful.
3. Firebase
We use a number of Firebase (a platform developed by Google) services for different purposes. In particular, we use:
-> Google Analytics for Firebase (powered by Google Ireland Limited, with offices at Gordon House, Barrow Street, Dublin 4, Ireland)
As to iOS devices, we use Google Analytics for Firebase in order to assess app performance/minimize crashes, in combination with Firebase Crashlytics (see below). For Android devices, we use Google Analytics for Firebase not only to assess app performance/minimize crashes, but also to assess effectiveness of our advertising campaigns. In this regard, we may share/receive some of your data with/from Google, for example your Android Advertising Identifier, IP address, fact of purchase, interactions with ads.
Generally, within Google Analytics for Firebase service, Google only processes data based on our instructions, therefore, shall not use the data for its own, not related to described above, purposes.
-> Firebase Crashlytics (powered by Google Ireland Limited, with offices at Gordon House, Barrow Street, Dublin 4, Ireland)
Firebase Crashlytics is a Google Firebase service, which allows us to track application performance, i.e. we can discover the causes and severity of crashes in our App.
In order to provide the services, Crashlytics collects your device-related and App-interaction data, such as the timestamp of when the crash occurred, technical characteristics of particular crash and your device characteristics etc. Crashlytics shall not use collected data otherwise as for App-related purposes.
Should you with to understand further how Google generally uses the data transferred from our App, please follow the links: www.google.com/policies/privacy/partners/ and https://firebase.google.com/support/privacy#data_protection.
We recommend that You read all the privacy policies indicated above, so You can understand the manner in which Your information will be handled by these providers.
We may use and disclose Your information to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, You or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
As we develop our business, we may buy or sell assets or business offerings. Information on customers is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Please note that our business is global, so when You provide Your information through our Service, the information may be sent to servers located in different countries around the world.
Your use of the Service, You may use the Service to do so. If You need help with rectification of data You think is inaccurate, please contact us via applicable email specified in section “Contact Us” below.
You may also change certain Personal Information in Your account by going to the ‘Settings’ menu and editing Your account.
You can make a request to erase Your Personal Information through the ‘Settings’ menu of the Service. Please note that it may affect the Services provided, and You will not be able to use the full scope of the Services. When we delete any information, it will be deleted from the active database, but it may remain in our archives due to legal obligations. Should You require the deletion of such Personal Information from our archives, please contact us at the email specified in section “Contact Us” below. Please note that we may be required to keep such information in our archives and not delete it (or to keep this information for a certain time, in which case we will comply with Your deletion request only after we have fulfilled such requirements). Please also note that the erasing of Your Personal Information does not mean the automatic cancellation of Your subscription purchased via the App or the Website or refund of Your payments.
If You think that the Personal Information related to You is inaccurate, but You can’t rectify it as described above, You may contact us at the email specified in section “Contact Us” below to restrict the processing of such data for the period of time we need to verify the accuracy of the Personal Information, which we will inform You of.
As to the App, You can stop all collection of information by the Application by uninstalling the Application from Your mobile device. You may use the standard uninstall processes as may be available as part of Your mobile device or via the Application marketplace or network.
Security is our highest priority. Our Service has been designed with Your security and privacy in mind.
·We protect the security of Your information by using encryption protocols and software;
·We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Personal Information;
While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we make all reasonable efforts to prevent it. However, You should bear in mind that submission of information over the internet is never entirely secure. Please note that we do not collect and we are not responsible for the collection or security of Your payment details.
This Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with Personal Information, we shall take steps to delete such information and terminate the child’s account. If You are a parent or a guardian and You are aware that Your child has provided us with Personal Information, please contact us so that we will be able to take the necessary actions.
We will retain Your information for as long (i) as You have an account with the Service, or (ii) as the App is installed on Your mobile device, or (iii) as needed to provide You with our Service. We will also retain and use Your information, including copies of Your information, as necessary to comply with our legal obligations (including for tax and accounting purposes), resolve disputes, and enforce our agreements.
We may update our Privacy Policy from time to time. Therefore, You are advised to check our Service occasionally to inform Yourself of any changes. We will notify You of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Your continued use of the Service after changes to the Privacy Policy have been posted will constitute Your acceptance of such changes.
Please submit any questions, concerns or comments You have about this Privacy Policy or any requests concerning Your information via:
if relating to your use of the App – whalepluss@gmail.com.